![]() Often address body weight issues are addressed as there is a reasonable and consistent time frame to achieve such goals.ĭepending on the venue the day will start with a physical training warm-up session, sometimes before breakfast, sometimes after. These physical training sessions will be conducted by our in-house fitness coaches, with care being taken that the exercises are suitable for that age group and to ensure the safety of the sailors taking part in the sessions. This will be followed by a briefing on what the coach plans for the days sailing sessions, pointing out the areas where the coach intends to focus, taking into consideration the prevailing weather conditions. In practice, this generally means we will cancel your account without notice if we have evidence that you are using our products to engage in abusive behavior.Depending on the venue and the weather forecast the coach may decide to run one longer session instead of two shorter sessions. After a late lunch, there will be a debrief on the days sailing session. The fitness coach will take control of the group again after sailing, running a gym session and a cool-down session which sometimes involves an ice bath or swim. We also retain the right to suspend or terminate accounts for any reason at any time, as outlined in our Terms of Service. For free accounts: after 365 days of inactivity. ![]() ![]() For frozen accounts: 180 days after being frozen due to billing failures.For other services: 30 days after a trial has expired without being upgraded.For HEY: 60 days after a trial has expired without being upgraded.We may cancel accounts if they have been inactive for an extended period: We don’t automatically prorate any unused time you may have left but if you haven’t used your account in months or just started a new billing cycle, contact us for a fair refund. Content can’t be recovered once it has been permanently deleted. Retrieving content for a single account from a backup isn’t possible, so if you change your mind you’ll need to do it within the first 30 days after cancellation. We’ll permanently delete the content in your account from our servers 30 days after cancellation, and from our backups within 60 days. You can also choose to cancel your account earlier. Then the account will be automatically canceled and will become inaccesible. If you have a paid HEY account, you can cancel your subscription and keep using your account until your paid period expires. What happens when you cancel an account?Įxcept for paid HEY accounts, you won’t be able to access your account once you cancel, so make sure you download everything you want to keep beforehand. We will gladly reach out to any current account owners at the email addresses we have on file. ![]() If for whatever reason you no longer know who the account owner is, contact us. Our legal responsibility is to account owners, which means we cannot cancel an account at the request of anyone else. ![]()
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